Counselling Fees & Insurance

Most insurance companies mandate which professionals are approved to provide therapeutic services.

As a Canadian Certified Counsellor  with the Canadian Counselling and Psychotherapy Association; Phyllis is committed to providing quality services to the client. Canadian certification is a national service that identifies to the public those counsellors who CCPA recognizes as qualified to provide counselling services in Canada. Obtaining the status of Canadian Certified Counsellor (CCC) includes recognition of standards of professional preparation, continuing education, and a formal code of ethics.

Insurance Coverage

Many health insurance plans offer mental health care coverage. They reimburse for sessions with a therapist who has qualified credentials such as a Canadian Certified Counsellor. Some insurance plans offer a limited mental health coverage plan. When therapy is covered by a limited mental health coverage plan, the client will usually pay a “co-pay,” or portion of the fee. All my receipts have my registration number for clients to submit for insurance reimbursement.

Counselling Fees

Having a good fit between the client and your counsellor is crucial for achieving successful and effective treatment outcomes. 

Each therapy session is 60 minutes. It includes 50 minutes of direct counselling time and 10 minutes of indirect therapy time (e.g., notes, phone calls). Please note, client-requested or third-party consultations with other professionals may result in additional fees.

  • Individuals (60 minutes session) – $175 + GST
  • Couples (60 minutes session) – $195 + GST
  • EMDR (60 minutes session) - $200 + GST

Online Counselling

I also offer remote-counselling options. Contact me to learn about convenient and secure online counselling from the comfort of your home. I am available remotely across Canada through various online contacts including Health Care Zoom and Microsoft Teams.

Telephone Counselling

Some people are less comfortable using online counselling methods or perhaps you do not have access to a computer, but you still want to access mental health supports from home. As an alternative, I offer telephone counselling. Please contact me to learn more and to determine if this is a better fit for you and your needs.


Horizon only accepts Email Interac Transfers or credit card for payment. All e-transfer payment must be made in advance of your session.  If you are not familiar with your bank's E-Transfer process, click here for more information. Email Transfers should be sent to pchan@horizoncounselling.ca.